worst e-commerce experience ever!
July 24, 2008 – 3:31 pmAhh, where do I start? First, a little background. I have been buying online for 10 years and have probably spent well over one million dollars online between personal and business purchases in that time. I have also worked for two large Internet companies that provide e-commerce (Digital River) and marketing services (ValueClick) and have worked with literally thousands of e-tailers including MacMall/PCMall (I actually sold them on CJ for their affiliate program) as well as companies like Ebay, Yahoo!, Buy.com, Best Buy and Symantec. So I feel qualified to critique online shopping experiences from both the customer's perspective as well as the retailer's perspective. Now on to my worst e-commerce experience ever! I needed to buy ten 2GB PC2 5300 677MHz RAM modules. I did a search on The Google and saw that MacMall had a very good price for what I needed. I added the items to my cart ...